My StarHub is a self-help application for StarHub customers to check the status of their bills, data usage and details of their subscription contracts with StarHub. My StarHub is supported on selected smartphones. Customers can also subscribe and unsubscribe from our value-added services for mobile service and update personal information at their convenience. Please check My StarHub for details of StarHub’s latest promotions, outlets and locations, IDD and overseas roaming rates, access StarHub Service, and activate notifications for exclusive StarHub deals.
Here are the main features (authentication needed):
1) Check your service contract expiry date;
2) Check your data usage;
3) View your billing details;
4) View your bill in PDF format (HubID required);
5) Activation of International Roaming/Caller Number Display (HubID required);
6) Update Personal Information (HubID required)
- NRIC/Passport authentication is only applicable for StarHub 3G customers. Other mode of access (example WiFi) will require HubID login.
- Account information is not available for business customers
For HubID registration, please visit our website at http://www.starhub.com/support/general/hubid.html.
For help or feedback on My StarHub, please visit our website at http://community.starhub.com/t5/General-Discussions-Community/FAQ-My-StarHub-app-Android-iOS/m-p/11308#U11308.