APPGRADE YOUR SERVICES
"Making help desk and service management easier than ever "
Smart Cities, High-tech, pharmaceutical, real estate, investment and car leasing firms, cellular providers, Internet companies, hotels, tourist service providers, municipalities and more.
MMM application will help you get services and solutions to your needs while being updated online on the status of your request. Your productivity will be significantly increased with substantially less time invested in non-core business tasks. Invest less time and let others solve your problems faster and more effectively.
Manage your assets, and other needs on the go and online. From anywhere in the globe you can open a service request and be updated online and be provided on the status of your call until your requests is answered.
MMM Assist the help desk personnel and the client in providing and obtaining fast service response to their service calls.
MMM provides you as a customer various capabilities such as :
• Create and follow up on your service request in a few clicks
• Receive push notifications directly to your iPhone related to your service requests
• Real time access and update on status of your service requests
• View all your various service requests
• Online feature to provide service feedback
• Multi lingual
• Predefined request and responses to shorten invested time
• Take a photo and attach to a service ticket
• Report your location
As Admin / service provider you will be able to :
• Access, manage and communicate on remote on all help desk issues
• Create service tickets, forward, assign ,change status, follow up and close service calls
• Manage different calls on individual, team , depts. and other levels
• View requests, customers, contacts and other information on a simple and fast way
• Receive updated online charts and reports by various levels and categories of service requests
MMM is an unique application for management and operation of planned and unplanned services which includes all parties involved " customers, suppliers, 3rd parties and anyone involved in the process of providing and receiving services.
Please note this is not a standalone application. To log in you must have an account.
"THE FUTURE IS HERE -WELCOME TO MMM"