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ACCC Shopper

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**To iOS 10 users**

We have identified an issue that impacts people who are using iOS 10, and are working to update the app to resolve this issue soon.

We apologise for any inconveniences. If you have any questions, please contact


The ACCC Shopper app is a one-stop shop for information on your consumer rights. If you are seeking a refund or to return something, wondering about warranties, looking to lay-by, or wanting to make a complaint – this app is for you!

You can use the ACCC Shopper app to:
* Find answers to common shopping questions such as ‘Can I get a refund if I change my mind?’
* Set reminders for your lay-bys, warranties and gift vouchers
* Write a complaint letter or email to a business.

The information in this app is based on the Australian Consumer Law.

For further information about your consumer rights, contact the ACCC Infocentre on 1300 302 502 or visit