Before installing the App, please read the details below as this contains important information about the App.
Connect to Premier 48 - 168, Premier Elite 12 - 640 and Premier International 412 - 832 control panels using your iPhone or iPad.
The App requires a ComIP, ComGSM or Chiron IRIS module connected to a Premier or Premier Elite control panel *
Access your system from the keypad as if you were using a real keypad. Basic Portrait Keypad available on iPhone devices.
Smartkey / Basic Arming
Allows you to arm, part arm, disarm and reset you alarm system. It also allows you to activate up to 3 outputs (control panel dependent) which can be used to control lighting etc. If 'Basic Arming' is enabled, you will be able to activate up to 8 outputs (control panel dependent).
Allows you activate up to 8 X10 devices (control panel dependent) which can be used to control lighting etc.
View up to the last 500 log events. The number of the events to be retrieved is programmable.
View the status of zones and omit zones.
View panel type, firmware version, panel voltage and current consumption (control panel dependent).
Send a message to the keypads on site.
Anti-code reset. Generate protected UDL passcode.
Add and delete an unlimited number of pre-defined site profiles.
Select which screen the App starts on, Menu, Smartkey,/Arming Keypad, Connect To Site, Cameras or Anti-code.
Push / Email Notifications *
Receive information from your panel regarding its status via push notifications or email. Please note that registration for this service is required and the control panel will need to be programmed by your alarm company in order to send push notifications.
View and record up to 4 IP cameras. Includes PTZ controls.
Pre program up to 4 URL addresses that can be opened at the touch of a button.
User Name: Master
Please note that this app has been designed to be used by installation engineers. Access to engineering tools menu which includes Anti-code, Protected UDL generation will only be available once the app is unlocked. To unlock the app, go to setting, help and select 'Unlock App' then follow the instructions on the screen. Unlocking of the app will be allowed for genuine installation engineers only after validation has been performed. A unlock code will not be provided to end users.
The App will still function as an advanced user App if it is not unlocked.
Converting existing Accounts
When selecting the 'New Layout' the app will automatically convert your existing accounts to the new format. If for any reason this does not happen, return to the login screen and proceed as follows. Ensure that the User Name and Password fields contain valid login details and then hold your finger down on the screen underneath the Login button until a message appears to let you know that this has been completed.
Terms and Conditions
The Engineer app (the App) allows you to exercise basic control and run diagnostics of your alarm system including, but not limited to, arming, part arming, disarming and resetting your alarm system. These terms and conditions relate to the App and govern your use of the App with Texecom Limited (Us, Our, We, or Texecom). Details of these terms and conditions can be found by clicking on link to the 'Marketing URL'. By downloading the App you agree to be bound by these terms and conditions.
To ensure the very best user experience, please make sure your control panel has the latest firmware.
* Push notifications can only be sent using Texecom communication modules.