SARA’s eMessenger Mobile is an advanced alerting capability of Status Solutions’ Situational Awareness and Response Assistant (SARA), an automated alerting engine that provides integrated alarm monitoring, alerting/mass notification and reporting. SARA’s eMessenger Mobile turns Apple iPhone and iPad devices into mobile command and control centers for emergency alerting and response management.
All life safety, security and environmental controls within a facility can be integrated with SARA for a single point of alarm management and therefore complete situational awareness. And with situational awareness comes the ability to deliver information about potential threats in real time to virtually any communication device – especially mobile ones equipped with SARA’s eMessenger Mobile – for faster, more efficient response, especially in an emergency.
Organizations can retire obsolete communication technologies, such as pagers, and expand their use of mobile devices for greater flexibility and situational awareness in the palms of users’ hands. Responders then can deal with an unfolding event more quickly, initiate alerts and associated response plans more effectively, and escalate/notify others as necessary – all from one interface. Therefore, SARA’s eMessenger Mobile is critical to and unique in risk management because it:
+Turns mobile devices into command and control centers with intuitive dashboards for situational awareness and response management
+Delivers color-coded alerts from disparate alarm systems across a single facility, multi-building campus or large enterprise
+Allows users to receive and initiate detailed alerts, including the nature of an alarm plus location data
+Escalates alerting and response management by enabling key individuals or select groups of responders to be notified in a single touch
+Provides approximate location data so clinicians and staff can locate an alarm source more quickly
+Can include video pages and maps for another level of specificity
+Can stream live video through surveillance camera integration
Command and control on the go and the ability to read, hear, see, do and then analyze information for real-time situational awareness is what SARA’s eMessenger Mobile makes possible for any organization.
Otterbain Senior Lifestyle Choices in Monclova, Ohio, is one of the early adopters of SARA’s eMessenger Mobile. The company prides itself on being ahead on the technology curve, deciding to replace the pagers its nurses’ aides used with Apple iPod touch equipped with SARA’s eMessenger Mobile. Since implementing the solution, the skilled nursing and rehab facility has reduced its average response time by three minutes and has not received any complaints about unanswered calls for assistance.
“SARA’s eMessenger Mobile was easy to adopt, and we’ve reduced our average response time since replacing our pagers. Newer and younger staff members had never even see a pager, having only been exposed to smart devices like iPod touch and iPhone, so they were especially quick to pick up on how to use SARA’s eMessenger Mobile.” -- Tyler Hawk, LNHA, Coach
+iOS-enabled to allow Apple iPhone, iPod touch, iPad etc., to receive alerts, Quick Messages, escalate situations and place voice calls.
+Color-coded text and video emergency alerts based on triggering event types.
+Customizable, embedded controls, such as contacts and help, to generate and escalate alerts.
+Persistent or passive user interface to protect devices and how they’re used and by whom.
+Response logging to generate reports to analyze response times or other organizational performance or compliance metrics.
+Device supervision to ensure proper and continuous operation with alerts for low battery, etc.