Glympse En Route is a cloud + app solution that enables businesses to share the live location and real-time ETA of their delivery and field representatives as they are en route to a customer. En Route transforms the customer’s uncertain wait for service into a more satisfying and visually compelling experience. En Route heightens customer satisfaction by making the customer feel informed and in control while they wait for a delivery or service call.
En Route leverages Glympse's industry-leading temporary location sharing technology so customers see the information relevant to them for a scheduled appointment or delivery. The Glympse En Route web-based management console enables businesses to easily assign tasks to representatives in the field. Field agents use the available smart phone app to view a list of tasks assigned to them with destinations and navigation information for the selected customer visit. A simple tap on the screen enables an agent to start an assignment and automatically share a Glympse of the agent's location with the intended customer.
Incorporate Glympse En Route today and begin delighting customers with an enhanced customer experience journey even before their scheduled appointment begins.
Note: Continued use of GPS running in the background can dramatically decrease battery life.
Content rating: Medium Maturity