MobileHelper of Ahranta remote support solution that can be quickly and conveniently through the customers agent. Now get remote support to an agent, make your own problems in real time. Agents text chat, device information, and view system status, alerts, image transfer, drawing, etc. We help you to perform a variety of tasks.
Key features include:
- 4-digit number can be easily connected with the agent only input
- Automatic real-time transmission of screen capture images of the device
- The ability to see the web page with your agent and canned
- Familiar characters agent and availability
- The agent provides the ability to capture the image using the drawing functions can help
- Agents with real-time screen sharing app screen only in the MobileHelper
- The ability to view real-time agent, and help information and system state of a remote-enabled devices
Customers enter the access code is simple and can be conveniently remote assistance with the touch of a connection. Customers can text chat with an agent and the agent is possible to identify the target device support, and system status in real time. At the request of the agent's customers can easily share the screen with just capture the screen of the device. An agent can give an intuitive help using the drawing functions to capture images as required by the customer. MobileHelper automatically enables real-time sharing with the permission of the customer as long as the app screen. All operations are carried out in the customer's consent.
Now, easy and convenient to fix the problem.
1) Run After you download and install the mobile app helper.
2) Enter the access number given to the agent, and then click Connect.
3) The agent will receive the necessary support and remote connections.
4) Exit and complete remote support.