With the eccount money mobile application you can manage your money and keep track of your finances wherever you are. – Only available to eccount money current account holders. GREAT FEATURES •Manage your eccount 24 hours a day, 7 days a week •Check your balance •View your eccount statement •Pay bills or make payments •Move money from your eccount to your card •Manage your VISA card •Pay money in to your eccount •Contact eccount money •Report your card lost/stolen HOW TO USE THE APP Simply download the app and follow the on-screen instructions to link the app with your eccount. You’ll need to have the following details handy: •Your 8 digit eccount number •Your eccount password •Your date of birth Your eccount password was created during your application. If you have forgotten your password please contact eccount money customer care (http://www.eccount.com). Once you have linked your app with your eccount, each time you log in you will only have to enter your password to access your eccount and card account. HELP US IMPROVE We welcome any feedback you may have. Please email your feedback to firstname.lastname@example.org. Whilst we cannot respond to every message received, we do read all messages and use your feedback to improve our service. PLEASE NOTE You need to have an active eccount money current account with a valid eccount money VISA card. You will not be able to use the eccount money mobile app if you have not got an 8 digit eccount number or if you have an eccount money current account with a MasterCard card*. *Existing eccount money MasterCard cardholders can upgrade their eccount by calling eccount money customer care. The eccount money mobile app is only available to download for customers located in the UK. Standard data charges may apply. Contact your network operator for details. By downloading this application, you are accepting the terms and conditions which can be viewed at eccount.com.