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AAA Approved Auto Repair Shop

AAA has designated our shop as a "AAA Approved Auto Repair Shop." This is no small deal, fewer than 5% of all shops become AAA Approved. This means they routinely inspect our shop and survey our customers to make sure we are the type of company they can refer to their members. The AAA trusts us, so can you.

Customer Satisfaction

Dan Ritchie, owner of Express Auto Service, holds his employees to a high standard. At Express Auto Service, we specialize in taking care of our neighbors, one car at a time. Owner Dan Ritchie trains his employees to meet his high standards of honest and ethical work.

In addition, Express Auto Service's goal is to educate all customers about the importance of a preventative approach to auto repair, a proven way to save thousands of dollars over the life of each vehicle in a household. Dan and his staff carry that education beyond preventative services, too, and strive to make sure that every customer makes an informed decision about their car's repairs.

Whether your vehicle is in need of repairs or scheduled maintenance, Express Auto Service is the best place to come for quality, service, integrity and prices that will get you back on the road, quickly and affordably.

State-of-the-art Technology

Express Auto Service provides services for all makes and models, both import and domestic. Express Auto Service is proud to use cutting edge diagnostics tools. When used in conjunction with our up-to-date information systems and constant training and certification, we're able to pinpoint both drivability and electrical system failures in the most cost-effective manner possible.

ASE Certified Master Technicians

Express Auto Service employs ASE Certified Technicians, including several ASE Certified Master Technicians. ASE Certified Master Technicians are certified by the National Institute for Automotive Service Excellence on every mechanical and electrical component and system.

An ASE Certification signifies a commitment to excellence by a technician. In order to be certified in an area, a technician must take difficult, national tests on the most current methods and models, meaning they must constantly be learning about new technologies as they are developed. Technicians must also re-test every five years in order to keep their certification.

ASE Certified Master Technicians must keep current certifications in eight areas: Engine Repair, Engine Performance, Electrical/Electronic Systems, Brakes, Heating and Air Conditioning, Suspension and Steering, Manual Drive Train and Axles, and Automatic Transmissions. For this reason, Express Auto Services is the place to bring your car for auto repair that you can trust to get it right, the first time.

BBB Accredited Repair Shop

Express Auto Service has been an accredited member of the Better Business Bureau since 1998. As a result, Express Auto Service has for years been in compliance with the highest standards and requirements for operating a business. (The BBB's Reliability Report for Express Auto Service is available on their website for anyone to see.)

Big or small, we service them all!

Express Auto Service is the cleanest, most well-equipped shop in Fredericksburg. Express Auto Service is equipped with some of the cleanest, most well-equipped and largest bays you'll you'll ever find, meaning we can service all of your auto repair and maintenance needs quickly.

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