PerfectServe Synchrony™ is the communication and collaboration platform uniting physicians, nurses and other care team members across the continuum, facilitating communication-driven workflows to enable timely care team collaboration.
WITH THE PERFECTSERVE PRACTITIONER APP, YOU CAN:
- Send a secure message to colleagues, including text messages, clinical photos, voice
messages and group messages.
- Receive automatic identification and connection to the colleague you need to reach at that particular moment in
time depending on the dynamic situational variables via dynamic intelligent routing.
- Securely call patients while protecting your caller ID privacy and overcoming caller ID
block. When you call a patient, your office number — not your personal mobile number
— appears as the caller ID.
- Easily capture charges at the point of care in just a couple of clicks to avoid lost charges and speed revenue
- Instantly sign on or off call or change who is covering call. The changes take effect in
- Easily change how you are reached based on your predefined communication
- Change your status for those situations when you cannot be contacted directly (e.g., in surgery, clinic, etc.) with
just a click. All communications will be automatically routed to the right back-up colleague.
- View and manage patients assigned to your group and manage which provider is caring for each.
Quickly and easily reassign patients to a different provider in your group so calls and
messages route appropriately when patient-centered routing is being utilized.
- Access 24/7/365 personal assistance from the PerfectServe Help Center.
PLEASE READ BEFORE DOWNLOADING:
To use this app, your organization must be a PerfectServe client. If you are unsure of your organization’s status, please contact your IT department. To learn more about PerfectServe, call 866.844.5484.
Upon initial sign-in, please use your provided PerfectServe username and password.