Zopim is an online chat software trusted and loved by enterprises and small business worldwide. Zopim Live Chat for iPhone App provides many of the great features available on the online dashboard.
• See who's online on your site in real-time, start engaging leads on your website.
• Provide live customer help when they have a query, never lose them to competitors.
• Less typing and more productive with our shortcuts feature.
• Don't worry about missing a message while chatting with our unique in-app notifications.
• Push Notifications that allows you to remain online and receive chats even when the app is terminated.
• Get alerted with the same great sounds from our online dashboard.
• Multi-tasking support. Get alerted of new messages when Zopim is backgrounded.
• Switch to and fro between our online dashboard and the app and it will continue from where you left off.
• Email Chat Transcripts and review them right in your inbox.
• View past chats that took place with returning visitors
• View URL paths of your visitors, determine what they're viewing and how they got there
• Does Zopim App support Push Notifications?
Yes! As of Version 0.3, we're supporting push notifications that will allow you to stay logged in even when the app is terminated as long as you don't log out from the app intentionally or log into our web dashboard.
• How do I stay logged in to Zopim App?
The app will maintain your online status even if the app is terminated until you explicitly logout from the app or login from our web dashboard
• I'm having issues with Zopim App. Who do I get support from?
Zopim App has an in-app feedback email system for users to send us any feedback. We appreciate all feedback and will do our best to reply to your concerns with regards to using the app.