Helping you deliver a superior customer experience
The service you offer to your clients is paramount to the success of your business.
A good telephone answering service helps keep your clients happy. An outstanding telephone answering service will delight. We aim for the latter.
The My Status App allows you to keep the person handling your calls (your call handler) up to date regarding your availability. This means that they are able to provide the people who matter to you with better information thus strengthening your customer relationships. With a couple of quick clicks in the app you are able to let your caller handler know exactly when you are available and when you are not available.
The My Status App also allows people who are not yet Verbatim clients to provide status updates to their assistants. The My Status App allows people to very quickly send their assistants an email to update them on their availability.
Both of these functions prove very useful and effective when you find yourself starting a meeting and having not had time to update your assistants.
For Verbatim clients the My Status App also allows you to set up individual messages for your VIPs. This means that when someone important calls and you can't speak with them they will be told exactly what you want them to hear. The My Status App allows you to manage your communications thus building stronger relationships with the people who matter most to you.