The difference between winning the job or not, making friends or not, keeping your job – or not.
Impressions Count Lite is a must for all students who are ready to join the workplace, for people preparing for a job interview and for anyone that may be finding being accepted in the workplace challenging. In this short assessment in workplace etiquette you will be presented with what is expected of you at work.
You will review the essential social protocols of communication and behaviour in the workplace. These social protocols are the backbone of success as they are intrinsically linked to teamwork, professionalism and productivity.
. Starting a conversation
. The secret to being a good listener
. Practical workplace dos and don’ts
. Why punctuality is so important?
. How do I give and receive compliments?
. How do I give and receive an apology?
. What do I say when introduced?
Impressions Count Lite features a multiple choice and text based assessment and a unique free format answer to help you assess your workplace skills.
After you have completed the assessment you have the opportunity to be sent a Certificate of Completion and a copy the work you produced in the assessment by email.
Our full app "Impressions Count" contains an additional 17 minutes of quality video on workplace etiquette.