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Unum Customer

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Unum Customer: Easily manage your claim or leave 24/7 on all your mobile devices.

As a Unum claimant, you can use the free Unum Customer app to conveniently manage your claim or leave 24/7. This app makes it easy for you to:
• Check the status of your claim
• View your communications with Unum
• Report time under the Family and Medical Leave Act (FMLA)
• Upload documents (medical records, claim forms, authorization forms, etc.) using the camera on your device

The app shares many capabilities with our claims website — meaning you get prompt service, even when you’re on the go. And all of your personal data is secure, for extra peace of mind.
Featured capabilities:
• Submit documents as photos: Take picture(s) of the form and upload one or more pictures via the app
• Register for and manage direct deposit of your claim payment (if applicable)
• Review claim status and most recent payment information
• Review letters and documents
• Verify or edit personal information (email address, password, etc.)
• Access Unum’s Contact Center

NOTE: Before using the app, your claim or leave must already be submitted. You can file a leave or claim over the phone, with paper forms, or online at