It can be said that communication is the soul of business, which is why it is so important that your company builds an atmosphere of good communication. There is a myriad of ways that you could go about encouraging positive communication habits in the workplace, however, not all are as effective as one another. This article aims to outline and explain why the techniques covered below are useful and effective in the development of an atmosphere of good communication throughout your company.
Why You Should Improve Communication
Communication is the core of your company, and without it, your company could not function. Put simply, if you could not communicate with your employees, they would not know what their job is or how to do it. Communication is paramount to the success of a business, while miscommunication is a poison that can destroy your business if it is not rooted out and cured. If you cannot be certain that your instructions will be followed in the way that you need them to be, then you cannot be sure your customer’s needs will be met.
Establish Communication Platforms
One of the most effective ways to encourage good communication practices throughout your business is to ensure that there are plenty of communication methods between your employees. This sounds like a simple suggestion, but without implementing suitable communication channels and encouragement to use them, many employees would likely never communicate with one another.
If, instead, your company opens the discussion pathways between employees and encourages inter-employee communications, it is far more probable that employees will continue to communicate effectively and find common ground, even beyond what the company requests. This is beneficial because the inter-communication between employees will help to further reduce any risk of miscommunication. Employees will correct misinformation themselves and help to ensure everyone is up to speed on projects. However, this can only occur if the channels of communication are put in place for them.
Reward Effective Teamwork
Following this thread of inter-employee communication, any occurrences of effective teamwork should be strongly encouraged and rewarded. Where possible, you should ensure that employees know how to collaborate effectively with one another. This is because a tightly knit team of workers are both more effective and far more communicative, improving the productivity of employees and further reducing any risk of error from miscommunication.
Establish Regular Feedback Protocols
The final link in this chain of effective communication comes in the form of feedback. Feedback is the single best way to identify issues within your business, either from employees or customers, and it is paramount that your employees feel able to give feedback. In this way, an atmosphere of communication can further benefit your company. You have already established the paths of communication, so all you have to do is encourage and respond to feedback given by employees, and you will effectively establish a positive relationship to the giving of feedback in your company.
