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Salesforce1 app review: a full-featured mobile solution to boost your business 2021



Salesforce1 CRM app is the mobile iteration of Salesforce.Com’s full suite of customer relationship management products. The CRM app for iPhone offers you access to the entire ecosystem of Salesforce with added features including real-time data streaming, mobile collaboration, and custom apps creation.

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It is a valuable tool for marketers, sales professionals, and business owners. The sales tracking app for iPhone is also compatible with iPad, and iPod touch. Keep reading to see if this is the best mobile CRM for your needs. 



Manage Your Business Anywhere with Salesforce1

Salesforce1 is a business-class application specifically designed for marketing and sales professionals. It offers full access to Salesforce.Com’s cloud services. The app allows users to efficiently manage their business from the comforts of their mobile devices.

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The app is available in the App Store as a free download. But you can only use it if you are an existing user of Salesforce products. This makes the app exclusive to Salesforce.Com customers.

This application is a very valuable tool for sales professionals who are currently subscribed to Salesforce. For starters, it eliminates the need for frequent team meetings and conference calls.

That’s because the app offers real-time data stream of projected daily sales and marketing targets. The data stream can be viewed by other team members so everyone receives the targets in their mobile devices.

If you are the administrator of a Salesforce team, such capability brings greater convenience and efficiency for your operation. Additionally, the Salesforce1 app offers live collaboration tools.

You can update sales prospect information, issue advisories, communicate with clients, advice team members of quotas, and do other critical tasks directly from your mobile device.

Perhaps one of the most significant upgrades to Salesforce1 is the custom apps creation. It allows you to create your own apps that match the objectives of your organization. You can roll out custom apps to help improve the performance of your team. 

Manage Your Business Anywhere with Salesforce1 image

Best Features of Salesforce1

Salesforce1 offers live feed of vital information including sales calls, events, meetings, customer appointments, team updates, and many more. Daily updates are delivered to your device with push notifications so you can stay on top of everything at all times.

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This app also offers a quick view of sales targets, commitments, and actual sales. The data are presented in easy to understand info-graphics using charts, graphs, and figures. 

One of the most powerful features of this app is the integrated customer relationship dashboard. It allows you to create individual customer profiles with contact information. You can communicate directly with your prospects and leads from within the application.

Other useful features of Salesforce1 include built-in messaging system, chatter box, data dashboard with in depth reporting, and the point and tap apps creation module.

Best Features of Salesforce1 image



Pros and Cons


  • Offers powerful real-time data feed
  • Allows you to create customer database
  • Live collaboration tools
  • Intuitive messaging system and live chat
  • In-app customer relationship tools
  • Impressive data presentation with graphics and charts
  • Allows custom apps creation


  • Requires fast Internet connection

Pros and Cons image

Final Thoughts

Salesforce1 is one of the best business apps designed for users of Salesforce.Com. It is a mobile customer relationship platform packed with productivity tools to boost sales and improve marketing tasks. If your team is using the Salesforce platform, then this is a must-have app for you.

See also best mobile crm, base crm app, forcemanager crm app, sellf crm app


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Cherry is a hard-working writer and an aspiring web designer who can't go a day without using her favorite apps. She's always on the lookout for new apps and enjoys discovering ones that others have overlooked.